Privacy Policy

CrystalPerk Mombasa is committed to protecting your privacy and personal information using industry-standard safeguard. We created this Privacy Policy (“Privacy Policies“) to give you confidence as you visit the CrystalPerk Mombasa website or mobile site (the “CrystalPerk Mombasa Sites“ or the “Sites“),  and use the CrystalPerk Mombasa services (the “Services“) provided through the Sites, and to demonstrate our commitment to fair information practices and the protection of privacy.

Your use of the Sites and the Services is governed by this Privacy Policy and the Terms of Use, but not does apply to any third party sites that may be linked to them, or any relationships you may have with the businesses listed on CrystalPerk Mombasa.

The terms “we”, “us”, and “CrystalPerk Mombasa” refer to Crystal Perk and the terms “you” and “your” refer to you, as a user of CrystalPerk Mombasa. The term “personal information” means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information.

Our Services

This privacy policy is only applicable to the CrystalPerk Mombasa sites and apps and not to any other website or mobile site that you may be able to access from the CrystalPerk Mombasa sites or apps (whether through an advertisement, service, or content link) or any website or mobile site of CrystalPerk Mombasa’ partners or our affiliates, each of which may have data collection, storage, and use practices and policies that differ materially from this privacy policy.

While you may use some of the functionality of CrystalPerk Mombasa without registration, some of the content and services on the sites or apps require registration.

You are responsible for ensuring the accuracy of the personal information you submit to CrystalPerk Mombasa. Inaccurate information will affect the information you receive when using our sites or apps and our ability to contact you as described in this privacy policy.

Information We Collect and How We Use It

If you choose to register with our sites, we require you to submit certain personal information, which is information that personally identifies you, including, your first and last name, and e-mail address. If you use our sites without registering, the only information we collect will be non-personal information through the use of cookies and Google Analytics.

Cookies and Google Analytics

What are cookies? Cookies are small text files placed on your computer while visiting websites. They are necessary to have websites work more efficiently or to provide information to the website’s owners. We collect cookies to remember your IP address, so that you can save time when coming back on our website. To get more information about cookies, please visit

CrystalPerk Mombasa uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies” (see above). The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If this website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it:

Traffic data

We automatically track and collect the following categories of information when you visit our website or apps:

  • IP addresses

  • Domain servers

  • Types of computers accessing the website

  • Types of web browsers used to access the website

  • Referring source which may have sent you to the website; and

  • Other information associated with the interaction of your browser and the website (collectively “traffic data”).

We do not link non-personal information from traffic data to personal information without your permission, except in connection with our marketing, promotion, or similar initiatives alone or jointly with our business partners and affiliates.

Personal Information We Collect About You


In order for you to access certain areas of the sites, we may require you to register and provide us with certain personal information. Personal information includes but is not limited to contact data (such as your first and last name, e-mail address, password, and mobile number). We use the personal information that you provide to respond to your questions, provide you the specific services you select, offer you other services we or our affiliates may provide and send you emails that are necessary or that we think may interest you. You may choose not to provide us with any personal information. In such case, you can still access and use much of the sites; however you will not be able to access and use those portions of the sites that require your personal information and registration.


Subject to the privacy policy, if you contact CrystalPerk Mombasa, we may use any of the information you submit in connection with your inquiry, or any personal information and non-personal information when responding to your inquiries.


We may use your contact data to send you information to contact you when necessary, including registration verification emails, and in conjunction with your use of certain services. In some cases, when you click on a link or an advertisement in an e-mail, your browser may be momentarily directed to the website of a third party which, acting on behalf of CrystalPerk Mombasa, notes or “counts” your response to the e-mail before re-directing your browser to your selected destination; this re-direction process may not be apparent to you.

Market Research

From time to time the CrystalPerk Mombasa market research department, or our contractors and affiliates acting on our behalf, may conduct online research in order to gather feedback about our site and services, our affiliates and sponsors through email invitations, pop-up surveys, online focus groups, and social networks. When participating in such feedback, we may ask you to submit personal information. This personal information is used for research purposes, and is not used for sales solicitations. When a survey is sponsored by an affiliate or other third party, aggregate information of the survey results is reported to the sponsor. Personal information collected through market research will be used only by CrystalPerk Mombasa, our affiliates, our service providers and contractors, and successors and assigns, and will not otherwise be given or sold to another third party without your consent or as otherwise permitted by this privacy policy. In addition to collecting survey responses from our members, cookies may be used to authenticate respondents or to help you pick up where you left off in a survey. If you have cookies disabled you may not be able to participate in some studies. Cookies may be used to connect survey data with CrystalPerk Mombasa site usage characteristics. You will be notified when we would like to use cookies in this way and your consent will be requested for these cookies.

Business Partners

CrystalPerk Mombasa also reserves the right to collect information from third parties, such as business partners. We will collect feedback from our restaurants business partners about our users in order to protect the property and rights of the company and/or our business partner, to protect the safety of the public, restaurant employees or any person, or to prevent or end activity we consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity.

Information Collected by Third Parties not Acting on Behalf of CrystalPerk Mombasa

Certain content and services offered to you through our sites are served on websites hosted and operated by a company other than CrystalPerk Mombasa or our affiliates (“third party contractor websites”). CrystalPerk Mombasa does not disclose your personal information to these third party contractor websites without your consent, but you should be aware that any information you disclose once you access these other websites is not subject to this privacy policy. CrystalPerk Mombasa does not endorse and is not responsible for the privacy practices of these third party contractor websites. You should review the privacy policy posted on any other website to understand how that third party contractor website collects and uses your personally identifiable information.

Links to other websites

CrystalPerk Mombasa sites contain links to other affiliates’ and third party sites. CrystalPerk Mombasa is not responsible for their privacy practices. In cases where some sites may have the look and feel of our CrystalPerk Mombasa sites, please be aware that you may be on a different site and that this privacy policy only covers our CrystalPerk Mombasa sites. Should you decide to visit one of these sites, we suggest that you read its privacy policy.


You agree to defend, indemnify, and hold harmless CrystalPerk Mombasa and our affiliates from all liabilities, claims, damages, losses, and expenses, including attorneys’ fees that arise from your use of the sites and services. CrystalPerk Mombasa reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with CrystalPerk Mombasa in asserting any available defenses.


The personal information we collect about you is stored on a secure, password-protected servers  and only authorized personnel have access to your information. We use industry-standard encryption technologies with respect to the receipt and transfer of personal information you submit to us on the site and only authorized personnel have access to your information.

Transfer and Storage of Data

The sites are hosted on managed servers. By submitting your personal information, you consent to its transfer and storage on our servers and its use in accordance with the purposes for which it was originally collected.


If you no longer wish to receive emails, you may opt-out of receiving them by following the instructions included in each email, or by contacting us on 0734 410 460.

Changes to This Privacy Policy

CrystalPerk Mombasa reserves the right to delete, add, or change privacy policy at any time at its sole discretion without any prior notice. As such, you should revisit these policies frequently as revised versions will be binding on you. If we do, then we will notify you here, as well as by posting a notice on our sites and/or by e-mailing you. In all cases, use of information we collect is subject to the then-effective privacy policy.